What conflict resolution strategy is the nurse manager using when facilitating a meeting between staff and a client's family?

The nurse manager's decision to facilitate a meeting between staff and a client's family exemplifies the collaboration conflict resolution strategy. This approach is characterized by the active engagement of all parties involved to reach a mutually beneficial solution. By bringing together staff and the client's family, the nurse manager aims to foster open communication, encourage the sharing of perspectives, and work towards a consensus that respects the needs and concerns of everyone involved.

Collaboration is particularly effective in healthcare settings since it not only helps in resolving conflicts but also enhances relationships and trust among team members and with families. In this scenario, the nurse manager is likely seeking to address any misunderstandings, ensure that the family's concerns are acknowledged, and provide the healthcare team with a platform to clarify treatment plans and expectations. This collaborative effort ultimately contributes to better patient care and satisfaction.

In contrast, avoidance would imply sidestepping the conflict, which does not address the underlying issues. Competition might involve one party seeking to win at the expense of another, while accommodating would mean prioritizing the needs of one party over the other. Each of these strategies may not lead to a satisfactory resolution or might exacerbate the conflict, which underscores the appropriateness of collaboration in this context.