Which statement by a nurse manager demonstrates assertive communication regarding tardiness of a staff nurse?

The statement that acknowledges the tardiness of a staff nurse while directly addressing its impact on client care exemplifies assertive communication. Assertive communication is characterized by expressing one’s needs, feelings, and beliefs confidently and respectfully.

In this case, the nurse manager is not merely reprimanding the staff nurse, but also highlighting the serious repercussions of tardiness on patient care. This approach fosters a constructive dialogue, emphasizing the importance of punctuality not only for professional duties but also for the safety and well-being of clients. It invites the staff nurse to engage in a discussion about the issue rather than feeling defensive.

Research and best practices in leadership emphasize the importance of clarity and respect in communication, particularly when addressing performance issues. This statement effectively balances professionalism with a clear expectation of behavior, making it an exemplary model for assertive communication in a leadership context.